1 × 60-min Online or In Person
Start your journey with clarity and confidence.
If you’re exploring whether an assistance dog is right for you, this one-on-one session helps you make informed, realistic
decisions before you dive in.
Outcome: A clear, practical roadmap for choosing and preparing for your ideal dog or assistance dog.
Group & Private Options Available
Build strong foundations for a calm, confident young dog.
Designed for puppies aged 8–16 months, this personalised training program focuses on early manners, confidence, socialisation, and real-world life skills for everyday living and future assistance dog pathways.
Training is tailored to each dog and handler team, with flexible private or small group options available to support individual goals, learning pace, and confidence levels.
The program includes a total of 6 training hours and two 15-minute phone check-ins for additional guidance and support between sessions.
To encourage consistency and steady progress, the full program must be completed within 3 months.
Outcome: A reliable, well-socialised puppy ready for everyday life and future assistance training
Private Sessions
Guidance for the human end of the leash.
This program focuses on developing your handler skills through practical, real-time coaching
Outcome: A reliable, well-socialised puppy ready for everyday life and future assistance training
2–3 hr Sessions
Faster progress, guided by a professional — and easy to maintain at home. Your dog trains directly with our trainer, followed by a 30-min handover so you can keep results consistent.
Private Sessions
Develop meaningful, disability-specific assistance tasks.
Tailored one-on-one training for skills that make life easier and safer from retrievals and alerts to mobility help and DPT.
Outcome: Reliable, disability-focused task work that enhances independence and teamwork.
A supportive space, not a training session.
For reassurance, planning, motivation, or when you just need someone who “gets it.”
Outcome: Clarity, confidence, and community support between training sessions.
Train together, grow together.
A small group program offering structured outings to build public manners, confidence, and teamwork.
Outcome: Confident, public manners and a sense of community.
Real-world preparation for your Public Access Test (PAT).
A full one-on-one simulation designed to identify strengths and gaps before assessment.
Outcome: A confident, well-prepared team ready for certification and public independence.
Maintenance Program
Stay ready, stay confident.
Designed for graduates or experienced teams wanting ongoing support, accountability, and skill development
| Service | Format / Duration | What’s Included | Outcome |
|---|---|---|---|
| Assistance, Therapy & Pet Dog Suitability and Selection | 1 × 60-minute consult (Online or In Person) | • Lifestyle and suitability assessment • Breed and sourcing guidance • Time, cost, and training expectations • Personalised action plan | A clear roadmap for choosing and preparing for the right dog and pathway |
| Puppy Foundations | 6-hour program (Group or Private) + 2 × 15-minute phone check-ins | • Sit, stay, recall, and loose-lead walking • Toilet, crate, and calm skills • Real-world socialisation • Confidence games and enrichment • Weekly notes and guidance | A confident, well-socialised young dog with strong foundations for everyday life and future assistance work |
| Dog Handler Coaching | 1:1 Hybrid Coaching (In Person or Online) | • Communication and engagement skills • Reinforcement timing • Problem-solving for distractions or reactivity • Session planning and review | A more confident handler with stronger teamwork and clearer communication |
| Dog Day School + Handover | 2–3 hour training sessions + 30-minute owner handover | • Trainer-led sessions tailored to your goals • Demonstration and owner coaching • Personalised homework and notes | Faster skill development with practical support for consistency at home |
| Assistance Dog Task Training | 1:1 Private Coaching (In Person or Online) | • Task shaping and progression tracking • Generalisation coaching • Step-by-step task plans | Reliable disability-specific task work that supports greater independence |
| Paws & Chat — Online Support Sessions | 1:1 Online Support Session | • Progress reflection • Guidance on next steps • Emotional support and encouragement | Greater clarity, confidence, and support between training sessions |
| Assistance Dog Community Support | Small Group Outings | • Public manners practice • Social confidence building • Trainer feedback • Private support chat group | Improved public access skills and a supportive community environment |
| Public Access Test (PAT) Preparation | 90-minute Real-World Simulation + Report | • PAT-style outing and assessment • Detailed feedback report • Readiness discussion and recommendations | A better-prepared team with clearer direction toward Public Access certification |
| Ongoing Support & Renewal | Monthly or Quarterly (In Person or Online) | • Skill refreshers • New task shaping • Access-denial and problem-solving support • Workbook guidance and Q&A | Long-term reliability, continued growth, and stronger handler-dog partnership |